Allowed characters and special characters
This articles shows you the allowed characters in your text and the ones that will be automatically replaced.
SMS Premium [EN]
Frequently asked questions about SMS Pro for Metropolitan France
How to send an SMS campaign
This articles shows you how to send your first SMS campaign using our platform.
Enable Two-way SMS
This article explains how to enable replies from your recipients and the different ways of receiving them.
SMS Low Cost [EN]
Frequently asked questions about SMS Low cost for Metropolitan France
In this article, you'll learn how to buy SMS packs from within your Octopush account.
How many characters can my SMS have?
This article will break down the amount of character you can have per SMS and SMS campaigns.
I didn't receive my free SMS
This article explains when you will receive your free SMS and what to do if you haven't.
How to personalize your SMS Campaigns.
This article will show you how to personalize your campaigns so you can automatically include the name, last name or any other personal information.
How many SMS messages will I be charged for each campaign?
This article will show you how to verify the amount of SMS you are going to send per contact when validating a campaign.
How to know who has replied "STOP" to your marketing campaign.
This article shows you the steps to follow if you want to know which numbers in your contact list have replied "STOP" to your marketing campaigns.
Personalize the sender of an SMS campaign
This article explains how to personalize the sender of your SMS campaign.
I didn't receive my test SMS
This article goes over the possible reasons why you didn't receive your Test SMS.
Schedule a campaign
This article will show you how to schedule a campaign to be sent at a later time.
How to create an SMS template
This article will show you how to create your campaign template so you can use it in your future campaigns.
My campaign is not being sent to my entire contact list.
This article will let you know the reasons why you campaign is not sending to your entire contact list.
How to change the alert threshold when you are short on credit.
This article explains the steps to follow if you want to change the alert threshold on the number of SMS remaining on your account.
Regulation France SMS Marketing ( STOP at XXXXX)
This article explains the rules for SMS marketing campaigns in France.
SMS Marketing or Transactional?
This article explains the differences between a marketing SMS and a transactional SMS.
Perform single sendings, without uploading a contact list
This article explains how to send individual SMS messages or an SMS campaign without downloading a contact list.
Is it possible to send images, logos, emoticons by SMS?
This article explains how to send media files in your SMS.
I have validated my campaign, but it doesn't appear in my Statistics
This article presents the possible reasons why your campaign does not appear in the "Statistics and Tracking" tab.
SMS France or World: what type of sending to choose?
This article explains when to choose SMS in France or around the world.
Frequently asked questions about the test SMS.
Why does my SMS campaign & my SMS purchase need manual validation?
This article will explain why your first SMS campaign or SMS purchase won't be immediately validated.
Why was my marketing campaign delivered so late?
This article explains why your marketing campaign was delivered after your validation.
Frequently asked questions about SMS World.
What is an SMS ticket? and how to get it.
This article explains the importance of the Ticket ID of your SMS campaign and where you can get it.
Whitelist a Number
This article explains the procedure to follow when you wish to whitelist a number (be able to send an SMS to someone who has replied STOP)