HelpDocs

SMS Campaigns

Enable Two-way SMS

This article explains how to enable replies from your recipients and the different ways of receiving them.

Maurice Nataf

Written by Maurice Nataf

Test SMS

Barbara

Written by Barbara

Regulation France SMS Marketing ( STOP at XXXXX)

This article explains the rules for SMS marketing campaigns in France.

Maurice Nataf

Written by Maurice Nataf

SMS Marketing or Transactional?

This article explains the differences between a marketing SMS and a transactional SMS.

Barbara

Written by Barbara

Allowed characters and special characters

Barbara

Written by Barbara

How to send an SMS campaign

Barbara

Written by Barbara

How many characters can my SMS have?

This article will break down the amount of character you can have per SMS and SMS campaigns.

Maurice Nataf

Written by Maurice Nataf

How many SMS messages will I be charged for each campaign?

This article will show you how to verify the amount of SMS you are going to send per contact when validating a campaign.

Maurice Nataf

Written by Maurice Nataf

How to know who has replied "STOP" to your marketing campaign.

This article shows you the steps to follow if you want to know which numbers in your contact list have replied "STOP" to your marketing campaigns.

Maurice Nataf

Written by Maurice Nataf

I didn't receive my test SMS

This article goes over the possible reasons why you didn't receive your Test SMS.

Maurice Nataf

Written by Maurice Nataf

How to personalize your SMS Campaigns.

This article will show you how to personalize your campaigns so you can automatically include the name, last name or any other personal information.

Maurice Nataf

Written by Maurice Nataf

My campaign is not being sent to my entire contact list.

This article will let you know the reasons why you campaign is not sending to your entire contact list.

Maurice Nataf

Written by Maurice Nataf

Schedule a campaign

This article will show you how to schedule a campaign to be sent at a later time.

Maurice Nataf

Written by Maurice Nataf

Whitelist a Number

This article explains the procedure to follow when you wish to whitelist a number (be able to send an SMS to someone who has replied STOP)

Maurice Nataf

Written by Maurice Nataf

How to create an SMS template

Barbara

Written by Barbara

What is an SMS ticket? and how to get it.

This article explains the importance of the Ticket ID of your SMS campaign and where you can get it.

Maurice Nataf

Written by Maurice Nataf

I have validated my campaign, but it doesn't appear in my Statistics

This article presents the possible reasons why your campaign does not appear in the "Statistics and Tracking" tab.

Maurice Nataf

Written by Maurice Nataf

Why was my marketing campaign delivered so late?

This article explains why your marketing campaign was delivered after your validation.

Maurice Nataf

Written by Maurice Nataf

Is it possible to send images, logos, emoticons by SMS?

This article explains how to send media files in your SMS.

Maurice Nataf

Written by Maurice Nataf

Database renting

Barbara

Written by Barbara