HelpDocs

My account

Why does my SMS campaign & my SMS purchase need manual validation?

This article will explain why your first SMS campaign or SMS purchase won't be immediately validated.

Maurice Nataf

Written by Maurice Nataf

Delete my account & personal data.

This article will show you the steps to take if you wish your Octopush account or personal data to be deleted.

Maurice Nataf

Written by Maurice Nataf

I didn't receive my free SMS

This article explains when you will receive your free SMS and what to do if you haven't.

Maurice Nataf

Written by Maurice Nataf

How to send a support ticket

This articles goes over the steps on how to send a ticket to support directly from your account.

Maurice Nataf

Written by Maurice Nataf

Create your Octopush account

This article will show you the steps to help you create your Octopush account.

Maurice Nataf

Written by Maurice Nataf

Why do I have to validate my mobile line?

This article explains why you must validate your mobile number.

Maurice Nataf

Written by Maurice Nataf

I didn't receive the validation SMS from my mobile line.

This article explains what to do if you haven't received your validation code via SMS.

Maurice Nataf

Written by Maurice Nataf

I didn't receive the validation email

This article explains what to do in case you have not received your validation email.

Maurice Nataf

Written by Maurice Nataf

How to change the alert threshold when you are short on credit.

This article explains the steps to follow if you want to change the alert threshold on the number of SMS remaining on your account.

Maurice Nataf

Written by Maurice Nataf

Change the email address on my account

This article explains the procedure to take in order to change your account email.

Maurice Nataf

Written by Maurice Nataf

Change the mobile phone number attached to my account

This article explains what to do if you wish to change the number on your account.

Maurice Nataf

Written by Maurice Nataf

What information do I need to enter in my user profile?

This article explains the required information needed in order to create your account.

Maurice Nataf

Written by Maurice Nataf

I forgot my password

This article will show you how to restore your password in case you forgot it.

Maurice Nataf

Written by Maurice Nataf

Change my password

This article shows you the steps to follow in order to change your Octopush password.

Maurice Nataf

Written by Maurice Nataf